Support

Help with Eureka DMV.

Eureka DMV is coming soon. Use this page for practical help, purchase guidance, issue reports, and privacy requests.

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App and study help

Describe what you were doing, your jurisdiction, app version, iOS version, and what happened. Do not send passwords, payment-card details, or government identification.

Content problems

Use “Report an Issue” in the app when available. It adds the relevant content reference and diagnostics. A reply email is optional. Saved Reports lets you retry or remove a queued report before it is acknowledged by the server, and correct or remove a permanently failed report.

Restore a purchase

Use the restore-purchases action in the app while signed into the Apple account that made the purchase. Resetting study progress does not restore a purchase and does not erase purchase identity. If access still does not return, email us with the product and approximate purchase date. Do not send a full receipt unless requested.

Cancel a subscription

Apple manages App Store subscriptions. Follow Apple’s cancellation steps. Deleting the app does not itself cancel a subscription.

Request a refund

Apple decides App Store refund eligibility. Use Apple’s refund request process.

Privacy request

Use support@eureka.top. Include the optional reply email and details you remember, such as the approximate submission time, jurisdiction, content, release, revision, or page. The app does not currently display a report receipt, and an accountless report sent without a reply email may not be reliably identifiable. The process and retention rules are explained in the Privacy Policy.

What we cannot do

We cannot schedule DMV appointments, issue licenses, change official records, guarantee an exam result, or answer for a government agency. Use your jurisdiction’s official website for those services.